Cancellation Policy

Participating in a Retreat or Event

If you registered to participate in a retreat or event at Murray Grove and wish to cancel, the cancellation policy was specified in your registration form. If you understand the cancellation policy, please contact us to notify us of your intention. Please be aware that all cancellation requests must be in writing.

If you need assistance please contact our office staff at 609-693-5558.

Event Registration Payment and Cancellation Policy

To secure registration, all fees must be paid no later than 5 business days prior to the scheduled event. Any unpaid registrations after such time will be cancelled, and individuals will be required to register on-site with payment provided immediately to attend the event. If a written cancellation request is not received by 5 or more business days prior to the event, the registrant will be liable for the entirety of the registration fee, regardless of attendance or absence from the scheduled event.

All cancellation requests must be made in writing. An 85% refund will be granted when the cancellation request is received 10 business days prior to the scheduled event. A 50% refund will be granted if the request is received between 9 and 5 business days prior to the scheduled event. No refunds will be granted if the request is received with fewer than 5 days prior to the scheduled event.

Any cancellation request received fewer than 10 business days prior to a scheduled event (or after the event date has passed) due to an extenuating circumstance may be reviewed by the respective Event Coordinator who in turn will recommend the appropriate refund and action to the Executive Director. Extenuating circumstances can be (but not limited to) death in the family, documented positive COVID-19 test etc.

If the event is cancelled by MGA, registrants may be extended a full refund (100%).

Rental of Murray Grove Facilities

If you have rented the Murray Grove facilities for a retreat, family reunion, wedding, or other event the policy noted below should be followed.

Your deposit is refundable if cancelled up to 60 days prior to the first date reserved, but a 25% cancellation fee will be subtracted from your refund.

If the reservation is cancelled within 60 days of the first date reserved, deposits are non-refundable. If your retreat is booked on short notice (less than 60 days prior to first arrival date) and then cancelled, the deposit is also non refundable. Murray Grove relies on all committed reservations to be operational and to provide a special place for you. We hope you understand.

Please contact us to notify us of your intention. Please be aware that all cancellation requests must be in writing.

If you need assistance please contact our office staff at 609-693-5558.